Feature - Email Notification delay

Resolved
{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 14 hours and 13 minutes

This issue has been resolved, and any delayed emails have now be caught up to speed and are sent. The cause was identified as an issue with our third party transactional email provider who experienced a short API delay just a bit ago. We will continue to monitor but expect no further issues.

{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}

Some email notifications from Voice Platform may currently be delayed. This is high priority, and the team is working with our delivery service to resolve the trouble.

Voicemails and Faxes are readily available from your phone or User Portal. If you need any help retrieving messages, please give our friendly support team a call at 844-4-Simple, or email us at help@simplephoneco.com

Began at: