Outbound Calling Issues

Resolved
Resolved
After 58 minutes

We've now resolved the incident. We're still looking at the cause, and will update when we've reviewed everything. Again, we apologize for the inconvenience this caused on a Monday morning-- and will take steps to prevent things again.

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Recovering
After 39 minutes

We've been working reported customers and seeing normal status, but will keep monitoring. We'll share more details soon, but if you are still impacted please contact us. https://smpl.co/contact

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Investigating
After 15 minutes

We have confirmed the reported issues and working actively to resolve them. We'll update when more progress is known, and apologize for morning trouble.

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Investigating

We are investigating issues with outbound calling and errors after logging into our portal. All teams are engaged and responding at this time. We'll update as we learn more shortly.

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Began at:

Affected components
  • Services
    • Voice Platform