Reports of Calling Errors

Resolved
{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 22 minutes

We are continuing to monitor this, but our initial cause appears to be brief issue in our data center that was resolved within a minute.

{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 7 minutes

Our teams identified an issue that cause some customers to experience trouble, that is now resolved. We'll continue to monitor issues, and if you are currently experiencing trouble please contact us at 844-4-Simple or at help@simplephoneco.com.

{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}

Our team is investigating reports of calling errors for some customers. We're investigating these reports now, and will follow-up shortly.

Began at: