Device registration trouble

Resolved
{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 2 hours and 44 minutes

This incident has been resolved.

{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 1 hour and 40 minutes

We are continuing to monitor this.

{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 38 minutes

The dev team has deployed a fix that should help devices retain their registrations normally. We will continue to monitor the reports and will provide additional updates if necessary.

If you're experiencing any trouble with devices losing registration, please reach out to our awesome support team at help@simplephoneco.com or 844-4-Simple.

{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}

We've received several reports from customers that are experiencing frequent loss of their devices' registration to Voice Platform. Our development team has been engaged and are investigating. More updates to follow..

If you're experiencing any trouble, please reach out to our support team at help@simplephoneco.com or 844-4-Simple.

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