Multiple Service Issues

Resolved
Resolved
After 11 hours and 9 minutes

We've now resolved the incident. Thanks for your patience.

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Recovering
After 2 hours and 51 minutes

We've identified the core issue and made several mitigations for it, services are recovered.

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Identified
After 46 minutes

We've made some adjustments and seeing our service stabilize. The team will keep monitoring and be available in support with any questions.

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Identified
After 31 minutes

We are aware of the on-going issues impacting customers, and our support teams are taking all calls. Our team is monitoring and working to stabilize our phone services and we'll have an update shortly.

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Investigating

We are currently monitoring reports of trouble with some services. Our team is fully engaged, and if you have any trouble please feel free to contact us at 805-500-smpl or help@smpl.co.

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Began at:

Affected components
  • Services
    • Voice Platform