Time of Day Trouble

Resolved
{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 3 hours and 7 minutes

The dev team has signaled an ALL CLEAR.

If you have any questions or run into any trouble, please reach out to us at 844-4-Simple or help@simplephoneco.com

{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 8 minutes

The team has made some changes that should clear up this trouble for any impacted customer. We will continue to monitor to ensure this is resolved.

If you are still encountering any trouble, please reach out to us at 844-4-Simple or help@simplephoneco.com

{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}

We're looking into reports that some customer's Time of Day features are not behaving as normal. Our developer teams are looking into this, and will follow-up shortly. To mitigate the issue, you can set your Time of Day setting to "Forced On" in the Callflow App.

If you have any questions or trouble, contact our friendly Support team at 844-4-Simple or help@simplephoneco.com.

Began at: