Investigating Issues with US-West Data Center

Resolved
{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 19 minutes

Our development team has resolved the network issue in our US-West Data Center, and all services are now back online and operatonal. We'll conduct an emergency maintenance tonight to replace the equipment in a review, and no services will be impacted.

{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 5 minutes

We've moved traffic away from our US-West Data Center, and seeing affected services normalize now. We'll continue to monitor this, and provide an update again shortly. If you are experiencing any troublr at all, please let us know at 844-4-Simple or help@simplephoneco.com.

{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}

Our team is investigating issues with our US-West Data Center. We'll update again shortly.

Began at: