Reports of Service Issues

Resolved
Resolved
After 3 hours and 6 minutes

We continue to see most ISPs and customers who reported issues share they're back to normal. We'll continue to monitor and update if needed. In the meantime-- wash your hands, stay healthy, and happy calling. ❤️smpl

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Recovering
After 1 hour and 27 minutes

Multiple ISPs have reported issues this morning. A link between CenturyLink, Comcast, and COX appears to be the largest issue. Our teams and developers are fully engaged and reporting no issues in our data centers at this time. While customers have reported a resolutions in many places, some are still reporting trouble. We'll continue to monitor this and update it again shortly.

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Investigating

We're investigating reports of service issues for voice services. Our teams are investigating now, and will update again shortly.

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Began at:

Affected components
  • Services
    • Voice Platform
    • Messages (SMS/MMS)
    • Meetings
    • Network Controllers
  • iOS and Android Apps