West Coast Data Center

Resolved
{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 28 minutes

We've confirmed that our West Coast Data Center connections with Level3/CenturyLink are cause issues earlier this morning, and we'll keep our calls rerouted for today. Emergency maintenance is now scheduled for 1130pm PST to repair and resolve this issue overnight. Until then, all services and systems will be normal. If you have any trouble at all, please contact us at 844-404-smpl or help@smpl.co.

{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}

Our West Coast Datacenter has identified an issue causing possible call quality trouble with our partner Level3/CenturyLink. As we further investigate and test, we've rerouted calls to our other data centers. If you experience any trouble, please contact us at 844-404-smpl or email help@smpl.co. We'll update this again shortly.

Began at: