West Coast Data Center Emergency Maintenance

Duration: 2 hours and 30 minutes
Complete
{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}

The scheduled maintenance has been completed.

{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}

Scheduled maintenance is currently in progress. We will provide updates as necessary.

{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}

Early Thursday we identified an issue in our West Coast Data Center that caused call quality issues and website slowness in Voice Platform. We'll be conducting emergency maintenance to repair and resolve this issue. While so, calls to US-West are being rerouted, and no customer impact is expected.

Began at: